Riu Yucatan, Playa del Carmen
About the Hotel
The 5-star Riu Yucatan Hotel is situated 3 km from Playa del Carmen, Mexico, offering a beachfront setting with extensive amenities. Guests can access three fresh water swimming pools, a gym, and the Renova Spa wellness center, which provides a variety of treatment options. The hotel is part of a larger complex that includes several Riu brand properties.
Location
The hotel is located along a scenic stretch of beach, approximately 55 km from Cancún International Airport. It is set within a shared complex that includes other Riu properties for additional facilities. The proximity to Playa del Carmen allows guests easy access to nightlife, shopping, and cultural experiences.
Rooms
Riu Yucatan Playa Del Carmen features 507 air-conditioned guest rooms designed in hacienda-style, with tile floors and bright decor. Each room contains amenities such as free WiFi, in-room safes, and laptop-friendly workspaces. Guests are provided with comfortable bedding and entertainment options including cable television.
Eat & Drink
The hotel offers a variety of dining experiences across four onsite restaurants, serving Asian and traditional cuisines. Meals and beverages are included in the all-inclusive package, featuring local drinks and a buffet that showcases authentic Mexican recipes. The dining venues provide options for both casual and themed dining experiences.
Leisure & Business
Riu Yucatan Playa Del Carmen provides multiple leisure activities, including access to four outdoor swimming pools and water sports like snorkeling and kayaking. An entertainment program caters to both adults and children, featuring shows, parties, and a disco for nightlife. Business amenities are not highlighted, with a focus instead on recreational activities and fitness options.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Smoking allowed in designated areas
- Free Wi-Fi
- Free parking
- Limited time reception
- Concierge desk
- Rooms/ Facilities for disabled
- Wheelchair access
- Air conditioning in public areas
- Luggage storage
- ATM/Cash machine
- Gift/Newsstand
- Beauty salon
- Multilingual staff
Sports & Fitness
- Fitness centre
- Kayaking
- Tubing
- Fitness studio
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Wedding services
- Medical facilities service
- Shops/Commercial services
- Bell staff/Porter
- Computer connection
Dining
- Continental breakfast
- Restaurant
- Poolside snack bar
- Beach bar
- Snack bar
- Coffee/Tea in lobby
- Espresso machine
- Free breakfast
- Buffet breakfast
Business
- Business centre
Children
- Paid babysitting/ Child services
- Children's pool
- Water slides
- Kids club
Facilities for people with disabilities
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Beach towels
- Sun loungers
- Entertainment
- Garden area
- Television in lobby
- Spa & wellness centre
- Sauna
- Jacuzzi
Room features
- Wi-Fi in rooms
- In-room air conditioning
- In-room safe
- Mini-bar
Bathroom
- Towels
Media
- Television
- Paid films
- Telephone
- AM/FM alarm clock
Location
Reviews and Ratings
The hotel offers clean and very comfortable rooms, with the added detail of each room having its own little corridor, making the stay cozy. The service was friendly and helpful, despite some privacy concerns in the open-plan bathroom. The location, right on a pristine white beach, is an excellent choice. The dining experience could be improved, but the facilities are well-maintained and provide a pleasant stay overall.
The hotel room was a bit of a letdown for me as it felt very dated and uncomfortable, with some cleanliness issues. However, the staff were incredibly friendly and hardworking, providing a warm and accommodating service. The location was exceptional, offering easy access to various attractions and markets. The dining options were good, although there were a few hiccups. Overall, it was a mixed experience with some positives and negatives.
I had a wonderful stay at the hotel, enjoying the clean and cozy rooms and the incredibly friendly staff. The location was fantastic, with the beach nearby and lovely wildlife around. The dining experience was varied and delicious, catering to everyone's tastes. The facilities were well-kept and offered everything I needed for a great vacation.
I couldn't have asked for a better stay! The rooms were spacious and always exceptionally clean, complete with a variety of drinks in the fridge to keep us cool. The service was top-notch with friendly staff who remembered us throughout our holiday. The location was stunning with beautiful views of the pool and sea. The dining experience offered a mix of delicious flavors, though slightly below average. Overall, a very enjoyable and relaxing holiday.
The hotel offers clean and beautifully presented rooms with a well-stocked mini bar, providing a high standard of comfort and daily towel art. However, the lack of privacy in the bathroom area can be a concern for families. The service is incredible, with entertaining activities, but there is a mix-up in the location. The hotel's location is immaculate but needs daily cleaning. The dining experience, although buffet style, offers some respite from the heat. The facilities are well-maintained with quality amenities.
The hotel offers very spacious rooms with loads of storage, although they appear a bit tired and in need of renovations and a professional paint job. The rooms are clean, well laid out, and provide a comfortable stay. The restaurant is also clean and comfortable, offering a pleasant dining experience.
Staying at the resort was a mixed experience. The rooms, while spacious and with a free restocked mini bar, were in need of a revamp, lacking privacy especially in the bathroom area. The location provided easy access to attractions like Cirque de Soliel but required some attention to cleanliness, while the dining options left something to be desired.
I had a great stay at this hotel! The rooms were fine overall, but I just missed having a kettle to make a cuppa, especially as part of a family of 4. The staff, including Alex, Marisa in the restaurant, Naomi behind the outside bar, and the housekeepers who cleaned room 5112, were really friendly and helpful. Although the rooms seemed a bit tired, the service was exceptional and the location unbeatable within a beautiful gated community with well-priced shops and markets to explore.
Staying on the ground floor as I requested was lovely, but the room felt quite dated with dampness, mold on the curtains, and overall musty smell. The noise level from neighboring rooms was bothersome, and I had to take a sleeping tablet to get rest. The location was convenient, between the beach and the main lobby, with the exciting Howller Monkeys nearby. Despite some room issues, my overall week at Riu Yucatan was excellent with perfect food, bar service, and daily room cleaning.
The hotel had clean and comfortable rooms, though the open plan bathroom lacked privacy. The service was accommodating, but the lack of privacy in the room was a concern for us as a family. The location was stunning with beautiful white sand beaches, and the dining options were varied with themed nights. Overall, a lovely stay but in need of some updates.
I had a mixed experience at this hotel. The rooms were average with some issues, but the location was great and quiet. The service was professional with friendly staff offering lots of advice.
The hotel rooms remind me of a 1980's Butlins holiday chalet in the UK - very dated and not well-maintained with a musty smell and dampness. On the bright side, they were clean and conveniently close to the restaurant. Service was satisfactory but could be more attentive. The location was excellent, with a gated community feel and abundant wildlife to enjoy. Dining options were limited, yet the available choices were enjoyable. Overall, the facilities were average.
My stay at the hotel was quite pleasant overall. The rooms were fine, with plenty of storage space, but being on the ground floor made them rather gloomy and freezing cold at times. The service was very friendly, although there were some points that need improvement. The location was ideal, right on the beach and close to various tourist attractions. The dining experience was enjoyable, especially with the theme nights offering diverse foods. The facilities were satisfactory, meeting my basic needs.
The hotel features open and spacious grounds with rooms on the ground floor and balconies. The air conditioning in the rooms can be improved, but the receptionist services are top-notch. The central location offers easy access to various tourist attractions, although the amount of plastic waste on the beach was concerning.
